Amanda H.

Key Skills

Software

Other

Top Subject Matter

AI response evaluation and model training data review

Multimodal AI data annotation

Audio AI training data annotation

Top Data Types

Text

Image

Document

Top Task Types

Classification

Entity (NER) Classification

Prompt + Response Writing (SFT)

Transcription

Function Calling

Data Collection

Freelancer Overview

AI Trainer & Data Reviewer | Outlier AI | Remote. Brings 11+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Other. Education includes Bachelor of Science, Georgia Institute of Technology and Master of Business Administration, University of Iowa. AI-training focus includes data types such as Text and Document and labeling workflows including Evaluation, Rating, and Classification.

Labeling Experience

AI Trainer & Data Reviewer (Outlier AI)

OtherTextClassificationEntity (NER) Classification

Reviewed and evaluated AI-generated responses for accuracy, reasoning quality, instruction following, tone, and factual consistency. Applied detailed scoring rubrics for ranking, edge-case analysis, prompt evaluation, and QA review workflows. Identified systematic issues and inconsistencies in model outputs to improve data quality and training outcomes. • Accuracy, reasoning quality, and instruction-following evaluation • Prompt and response scoring using rubrics for ranking workflows • Edge-case analysis and quality assurance review • Detection of inconsistencies to improve training data quality

2024 - Present

Content Writer and Reviewer (Contract) - Contract Roles

ImageEntity (NER) Classification

Reviewed AI-generated and human-written content for quality, clarity, factual accuracy, and compliance. Performed editing, categorization, labeling, and evaluation tasks across multiple projects while applying detailed judgment to content decisions. Supported model improvement workflows that required careful reasoning about content quality and alignment. • Evaluated content accuracy, clarity, and compliance against guidelines • Edited and categorized content for consistency and usability • Performed quality checks across multiple AI-related content projects • Supported iterative improvement workflows through detailed content feedback

2022 - 2024

AI Content Writer & Reviewer (Contract Roles)

OtherTextPrompt + Response Writing (SFT)

Reviewed AI-generated and human-written content for quality, clarity, factual accuracy, and compliance. Performed editing, categorization, labeling, and evaluation across multiple AI projects. Supported annotation and model improvement workflows requiring detailed reasoning and judgment. • Labeled and categorized content to meet project requirements. • Evaluated outputs for quality and compliance using detailed criteria. • Helped improve model behavior through feedback loops tied to annotation workflows. • Applied consistent judgment to support training and evaluation processes.

2022 - 2024

Technical Support & Learning Development Specialist | SaaS & Technology Support Roles

OtherDocumentData Collection

Provided technical support for SaaS and web-based platforms while supporting learning development through documentation. Created onboarding materials and workflow guides to standardize processes across support teams and end users. Facilitated problem resolution through clear communication and troubleshooting practices. • Maintained and updated documentation to support consistent operational workflows. • Supported API troubleshooting and integration-related issue handling. • Contributed to process clarity and quality through training materials.

2014 - 2024

Education

Work History