Amanda F.

Key Skills

Software

No software listed

Top Subject Matter

Tax documents and payment verification (quality review)

Gift card reconciliation and inventory tracking

Order/SKU accuracy and customer document verification

Top Data Types

Document

Text

Top Task Types

Entity (NER) Classification

Freelancer Overview

Bank of America — Tax Processing Operation (Quality Review/Boxing/Exception/Opex machine/Candling/Mailroom/Photocopying). Professional background includes roles such as Tax Processing Operations Associate and Quality Review and Vault Inventory Associate. Core strengths include Internal and Proprietary Tooling. AI-training focus includes data types such as Document and Text and labeling workflows including Evaluation, Rating, and Entity (NER) Classification.

Labeling Experience

Fineline — Quality Review (SKU and customer info verification)

Document

Performed quality review by checking SKUs and verifying the accuracy of customer information and supporting documents. Ensured records were consistent and complete for downstream processing. Concentrated on verification and validation of submitted information. • Checked SKUs for correctness • Verified customer information accuracy • Reviewed supporting documents for completeness • Ensured validated information for processing

2022

SourceOne — Quality Review and Vault (gift card matching and inventory verification)

TextEntity (NER) Classification

Verified that gift cards matched customer documentation by checking discrepancies and ensuring scanned information was correctly entered into the system. Conducted vault inventory quality checks by manually counting gift cards and recording inventory details in the tracking system. Focused on accuracy, accountability, and reconciliation between physical counts and system entries. • Matched gift cards to customer documentation • Identified and checked discrepancies in records • Entered scanned information into the system • Counted gift cards and updated inventory tracking

2021

Bank of America — Tax Processing Operation (Quality Review/Boxing/Exception/Opex machine/Candling/Mailroom/Photocopying)

Document

Performed document review tasks for tax processing operations, including verifying payment status and confirming the accuracy of tax returns and supporting documents. Sorted, processed, and prepared records based on verified information. Maintained quality review standards while working across multiple operational departments. • Reviewed tax returns and payment records for accuracy • Verified payment status and supporting documentation • Sorted and boxed processed documents • Cross-trained and assisted in multiple departments as needed

2020

Work History