Process Associate - AI / Machine Learning (Text-Based Projects)
As a Process Associate at Genpact, I performed extensive text annotation and labeling tasks to train and refine AI/ML language models. My responsibilities included reviewing AI-generated outputs for accuracy, relevance, and policy compliance, as well as identifying errors and providing structured feedback. I consistently followed detailed guidelines, attended regular calibrations, and updated documentation to maintain high quality standards. • Conducted daily annotation of diverse text data for model training enhancement • Ensured data accuracy, relevancy, and compliance with process guidelines • Collaborated with team leads and quality analysts to resolve inconsistencies • Met or exceeded productivity and quality KPIs regularly