Alisha S.

Key Skills

Software

Other

Clickworker

Google Cloud Vertex AI

Mercor

Remotasks

Scale AI

Toloka

Top Subject Matter

Capital markets analytics product management

AI-augmented documentation and self-service analytics

Operational workflows and document extraction using GPT/Generative AI

Top Data Types

Text

Document

Video

Top Task Types

Prompt + Response Writing (SFT)

Entity (NER) Classification

Classification

Segmentation

Object Detection

Text Generation

Question Answering

Text Summarization

Fine-tuning

Transcription

Data Collection

Freelancer Overview

Product Manager, Enterprise Solutions (S&P Global) — AI-augmented workflows and chatbot-enabled analytics (Feb’25–Presen. Brings 15+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Other. Education includes Master of Business Administration, Thapar University (2012) and Bachelor of Technology, Panjab University (2010). AI-training focus includes data types such as Text and Document and labeling workflows including Prompt + Response Writing (SFT), Evaluation, and Rating.

Labeling Experience

Product Manager, Enterprise Solutions (S&P Global) — AI-augmented workflows and chatbot-enabled analytics (Feb’25–Present)

TextPrompt + Response Writing (SFT)

Integrated Generative AI into project management workflows to improve documentation, user story development, and timeline planning for analytics solutions. Used AI-enabled chatbot functionality within dashboards to handle client queries and support self-service analytics. The role focused on producing AI-assisted outputs that required structured prompts and responses for downstream usability and adoption.• Developed prompt-driven workflows for feature prioritization and research/documentation support.• Authored and structured user stories and documentation using AI-assisted content generation.• Implemented AI-enabled query handling to reduce client resolution time.• Monitored and iterated on chatbot and dashboard usability using beta feedback and performance KPIs.

2025 - Present

Assistant Manager, Hierarchy Management (S&P Global) — GPT-assisted document extraction & prompt workflows (Dec’21–Feb’25)

OtherDocumentPrompt + Response Writing (SFT)

Leveraged GPT models for document extraction, key development automation, and research prompt creation to improve operational workflows. Built automation workflows using RPA, Python, Kensho, and other tools to reduce manual effort and improve data handling. The role included AI-assisted content generation and extraction to support reporting, vendor onboarding, and training initiatives.• Used GPT models for document extraction and automated research prompt creation.• Implemented AI-augmented automation workflows to process and consolidate information.• Created best-practice documentation to support training and workflow standardization.• Conducted large-scale upskilling for Generative AI and analytics tools across 100+ employees.

2021 - 2025

Senior Researcher, EDO (S&P Global) — dataset accuracy and quality evaluation (Jul’12–Nov’21)

OtherText

Performed quality checks and managed internal audits to ensure accuracy for datasets used in client-facing research programs. Led end-to-end operations for campaigns and daily workflow sessions, with SOP preparation and training enablement for teams. The role emphasized dataset accuracy improvement and evaluation rather than supervised annotation of images or documents. • Led internal audits, quality checks, and MSA exercises to validate outputs.• Trained 50+ team members across multiple batches on process and client workflows.• Managed SOP and learning-path materials to standardize evaluation practices.• Delivered LEAN green-belt initiatives to improve dataset accuracy to 99.8%.

2012 - 2021

Education

Work History