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Alicia Markram OFFICE ADMINISTRATOR · MANAGER · SALES (cid:1) Pullenshope, Mpumalanga, 1096 (cid:1) 068 870 7404 ✉ [email protected] (cid:2) South African Citizen PROFESSIONAL PROFILE A highly motivated, adaptable and detail-oriented professional with hands-on experience across office administration, sales, customer relations and operations management. Recognised for the ability to take ownership of responsibilities, solve problems rapidly under pressure and contribute positively to team environments. Committed to continuous self-improvement and to adding measurable value to every organisation I am part of. WORK EXPERIENCE Rental Sales Agent & Office Administrator 2015 – 2024 S&J Rentals — Witbank ▸Managed rental listings, advertising and property photography for new listings ▸Conducted detailed entry and exit property inspections with supporting documentation ▸Maintained client files, rental agreements and confidential personal records ▸Followed up on rental payments and investigated outstanding accounts ▸Handled all incoming calls, visitor relations and reported directly to business owner ▸Designed and printed professional office documents and forms for rental agents Studio Manager & Administrator 2014 – 2015 Killando Ink Tattoos — Witbank ▸Managed all studio operations including bookings, payments and banking ▸Designed advertising posters and assisted with tattoo design and client consultations ▸Maintained hygiene and disinfection standards for studio, supplies