Alice M.

Key Skills

Freelancer Overview

ALICE WANJIKU MAINA AI Data Specialist | HR Professional | Virtual Assistant Nairobi, Kenya | [email protected] | +254 791894595 | Upwork: upwork.com/freelancers/alicewanjiku PROFESSIONAL SUMMARY Results-driven AI Data Specialist and HR professional with 5+ years of experience delivering high-quality data annotation, transcription, customer support, and virtual assistance across global platforms including Crowdgen and Upwork. Holds a degree in Human Resource Management and a certification in AI Career Essentials, with a proven track record of supporting machine learning pipelines through accurate labeling, text classification, and RLHF-aligned feedback. Adept at remote collaboration, detail-oriented quality assurance, and scalable AI training workflows — purpose-built for OpenAI's mission to develop safe and beneficial AI. CORE COMPETENCIES Data Annotation & Labeling • AI Model Training & RLHF Feedback • Text Transcription & Proofreading • Customer Support (Email/Chat/Ticket) • Data Entry & Quality Assurance • HR Administration & Virtual Assistance • Research & Fact-Checking • Content Moderation • Remote Collaboration • Microsoft Office Suite • Google Workspace PROFESSIONAL EXPERIENCE AI Data Annotator & Tasker | Crowdgen (Appen) Jan 2023 – Present • Completed thousands of AI training tasks including image labeling, text classification, audio transcription, and sentiment analysis to support large language model development. • Provided RLHF (Reinforcement Learning from H