Alfred O.

Key Skills

Software

Other

Data Annotation Tech

Labelbox

Micro1

OneForma

Top Subject Matter

LLM training and evaluation (dialogue, classification, content generation)

Customer support conversation annotation and routing

E-commerce product and inventory data labeling/validation

Top Data Types

Text

Video

Image

Top Task Types

Routing

Classification

Evaluation/Rating

Object Detection

Text Generation

RLHF

Freelancer Overview

Business Analyst (LLM Trainer) – Turing (Remote). Brings 2+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Postgraduate Executive Diploma, N/A (2023) and Diploma, N/A (2015). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Routing.

Labeling Experience

Data Annotator Business Analyst (LLM Trainer) – Turing (Remote)

OtherTextText Generation

Annotated and evaluated LLM outputs across dialogue, reasoning, classification, and content generation tasks using structured rubrics. Scored responses on relevance, coherence, factuality, and safety to ensure quality and alignment with desired behavior. Compared multiple model outputs and delivered structured feedback to reduce recurring errors and improve model performance. • LLM output annotation and evaluation using detailed rubrics • Relevance/coherence/factuality/safety scoring and consistency checks • Prompt and response review with comparison of alternative outputs • Structured feedback generation to guide model behavior improvements

2025 - 2025

Customer Support Assistant – Bricks And Agro LLC (Hybrid)

OtherTextRouting

Annotated and categorized customer inquiries by reviewing conversation logs to enable faster routing and resolution. Identified patterns and inconsistencies in customer communications to improve handling quality and support outcomes. Focused on labeling conversational content for operational efficiency and customer satisfaction. • Customer inquiry annotation and categorization for routing • Conversation log review to detect patterns/inconsistencies • Quality-focused review of labeled inquiry types • Support workflow improvement through labeled insights

2024 - 2025

Digital Marketing Lead – Titrans Technologies Limited

OtherText

Evaluated digital marketing content performance using analytics to inform which content should be emphasized or improved. Interpreted content results to guide optimization decisions for audience engagement. Used data-driven review to label and assess content effectiveness for marketing strategy. • Content performance evaluation using analytics tools • Data-driven content assessment and optimization • Engagement-focused review to guide marketing priorities • Reporting/insights derived from content evaluation

2024 - 2024

Education

Work History