Alcides C.

Key Skills

Software

Other

Top Subject Matter

Legal Services & Contract Review

Regulatory Compliance & Risk Analysis

Legal Research & Document Analysis

Top Data Types

Computer Code Programming

Text

Document

Top Task Types

Segmentation

Freelancer Overview

Technology Infrastructure Officer. Brings 16+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Candidate for Master’s Degree, UMSA (2025) and Bachelor’s Degree in Informatics, UMSA (2013). AI-training focus includes data types such as Computer Code and Programming and labeling workflows including Segmentation.

Labeling Experience

Technology Infrastructure Officer

Segmentation

Led technology infrastructure and perimeter connectivity initiatives for the public institution, improving network security and secure inter-office communications. Designed identity and cybersecurity deployments to strengthen centralized access control and end-to-end encryption. Ensured operational continuity by automating monitoring, backups, and high availability architecture using enterprise tooling. • Managed Sophos XGS firewalls, Netgate VPNs, and advanced VLAN/zone segmentation for secure connectivity. • Implemented Univention (LDAP) for centralized identity management and Vaultwarden for E2E encrypted access. • Automated proactive monitoring with Zabbix, improving availability to 99.95% and reducing technical diagnosis time by 40%. • Built high-availability services with HAProxy and managed DNS, corporate email, and virtual server farms with redundancy and disaster recovery.

2025 - 2026

Technical Support Engineer (Networks, Infrastructure and Systems)

Segmentation

Provided technical support across networks, infrastructure, and systems while administering critical servers and virtualized environments. Supported data center migration of the processing center to a new institutional site, ensuring operational continuity. Managed perimeter security and communications services, including DNS and IP telephony administration. • Administered critical Dell PowerEdge/VRTX servers and virtualization environments. • Led migration of the data processing center (CPD) to a new institutional location. • Implemented network segmentation using Juniper SRX firewalls and managed corporate security controls. • Managed institutional mail (Exchange), IP telephony (Asterisk/Elastix), and advanced DNS records.

2013 - 2018

Education

Work History