Akshara A.

Key Skills

Software

Appen

CrowdSource

Labelbox

OneForma

Internal/Proprietary Tooling

Top Subject Matter

LLM quality improvement and AI response evaluation (content moderation context)

Trust & Safety content moderation (fraud/impersonation)

UGC moderation and policy-based classification

Top Data Types

Text

Video

Document

Top Task Types

RLHF

Classification

Text Generation

Text Summarization

Fine-tuning

Red Teaming

Freelancer Overview

Product Operations Specialist - Quora Inc / Poe AI. Brings 9+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Don't disclose. Education includes Master of Business Administration, Annamalai University (2023) and Bachelor of Engineering, Anna University (2017). AI-training focus includes data types such as Text and labeling workflows including RLHF and Classification.

Labeling Experience

Product Operations Specialist - Quora Inc / Poe AI

TextRLHF

You rated AI responses for LLM alignment by evaluating outputs against engineering rubrics across multiple ML projects. You contributed human evaluation signals that directly informed model fine-tuning and quality improvements. You also worked on building review workflows and quality rubrics to operationalize human evaluation at scale. • Rated AI responses for quality per engineering rubrics • Supported RLHF-style human evaluation for fine-tuning inputs • Defined review workflows, quality rubrics, and escalation SOPs • Conducted QA calibration on edge cases to maintain rating consistency

2022 - 2025

Trust & Safety Specialist - Varite (LinkedIn)

Don't discloseTextClassification

You reviewed user-generated and transactional content to determine policy compliance and handle integrity-related fraud signals. You performed content and message triage against LinkedIn’s trust and safety policies with a focus on impersonation and fraudulent activity. You also managed executive escalations for high-risk items and reputational impact cases. • Reviewed content, job postings, and messages for policy compliance • Focused on fraud detection, impersonation, and platform integrity • Handled executive escalations for fraudulent profiles and fake pages • Evaluated and supported enforcement decisions for T&S risks

2021 - 2022

Process Specialist - Genpact (Facebook / Instagram)

Don't discloseTextClassification

You moderated user-generated content by enforcing community standards and regional compliance guidelines. You served as a subject-matter expert for policy interpretation and helped translate guideline updates into actionable enforcement guidance. You also flagged emerging abuse patterns to the client before they escalated. • Moderated UGC for Facebook and Instagram policy compliance • Interpreted and applied policy guidelines and regional rules • Led knowledge transfer on guideline updates • Flagged emerging abuse patterns early for client action

2019 - 2021

Process Associate - Accenture (YouTube / Google)

Don't discloseTextClassification

You evaluated YouTube content for advertiser suitability and supported enforcement-related escalation queues. You applied criteria aligned to Google Ads and advertiser safety requirements to determine content eligibility. You also acted as a language SME contributing to policy guideline updates based on regional content patterns. • Evaluated YouTube content for advertiser suitability classification • Managed creator support and escalation queues for advertiser safety issues • Applied regional language expertise as a Tamil SME • Contributed to new policy guidelines based on observed content patterns

2018 - 2019

Education

Work History