Administrative virtual assistant & customer services (data entry/research/document formatting support)
Served as an administrative virtual assistant performing basic data entry and research-related support for client records. Maintained and updated structured documents and spreadsheets used to track tasks, client data, and performance metrics. Supported preparation of formatted documents for reports and presentations, contributing to organized datasets for downstream review. • Collected and entered data into Google Docs/Sheets for tracking • Performed basic research and compiled details for reports • Formatted and organized documents for presentations • Assisted with follow-ups to ensure timely, accurate information flow