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Freelancer Overview
AKINYEMI OLAITAN PETER Phone: 08120541706 Email: [email protected] Location: Nigeria PROFESSIONAL SUMMARY Customer-focused professional with over 7 years of experience providing technical support, client assistance, and security systems services. Skilled in handling customer inquiries, resolving issues efficiently, and maintaining positive client relationships. Currently pursuing a Bachelor of Science (B.Sc.) in International Relations. Strong communicator with excellent problem-solving abilities and a commitment to delivering exceptional customer experiences. SKILLS • Customer Service & Support • Communication Skills • Problem Solving & Troubleshooting • Conflict Resolution • Technical Support • Data Entry & Documentation • Time Management • Team Collaboration • Microsoft Office Suite • Attention to Detail • Client Relationship Management WORK EXPERIENCE Security Systems Technician (Self-Employed) 2018 – Present • Provided customer support and technical assistance to residential and business clients. • Responded to customer inquiries and resolved technical issues promptly. • Installed, configured, and maintained CCTV and security systems. • Educated customers on system operation and best practices. • Maintained strong customer relationships, resulting in repeat business and referrals. • Documented service activities and customer requirements accurately. EDUCATION Bachelor of Science (B.Sc.) in International Relations Currently in Progress LANGUAGES • English – Flue