Akin O.

Key Skills

Software

Don't disclose

iMerit

Other

OneForma

Top Subject Matter

Customer support operations and digital record management

Legal Services & Contract Review

Regulatory Compliance & Risk Analysis

Top Data Types

Text

Document

Video

Top Task Types

Data Collection

Question Answering

Text Generation

Classification

Text Summarization

Freelancer Overview

Customer Service Representative (Remote) — Ameritas (Jan 2025 – Present). Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose. Education includes Bachelor of Technology, Lagos State University (2019) and Diploma, N/A. AI-training focus includes data types such as Text and labeling workflows including Data Collection.

Labeling Experience

Customer Service Representative (Remote) — Ameritas (Jan 2025 – Present)

Don't discloseTextData Collection

Provided remote, structured work that involved verifying and maintaining customer information in digital records with an emphasis on accuracy and confidentiality. Performed issue resolution by analyzing problems and following defined processes, supporting quality control and consistent documentation. Demonstrated readiness for AI data annotation-style workflows through detail-focused, guideline-based work in a fast-paced remote setting. • Managed and updated customer information and digital records accurately • Followed structured processes for issue analysis and resolution • Collaborated remotely to maintain service quality and response timelines • Maintained consistent productivity while handling multiple tasks independently

2025 - Present

Education

Work History