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A
Ai B.

Ai B.

Customer Service Representative in Contract Review, Compliance, and Legal Research

USA flagRemote, Usa

Key Skills

Software

Other

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

TextText
DocumentDocument

Top Task Types

Prompt + Response Writing (SFT)Prompt + Response Writing (SFT)
Question AnsweringQuestion Answering
Text SummarizationText Summarization
RLHFRLHF
Evaluation/RatingEvaluation/Rating

Freelancer Overview

Customer Service Representative in Contract Review, Compliance, and Legal Research. Brings 47+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Education includes High School Diploma, Martin Luther King High School (1978) and No Degree—Coursework Completed, Glassboro State College (1979). Well suited for text-focused AI training, including legal document review, compliance annotation, and rubric-based quality evaluation.

Labeling Experience

Generative AI Workflow Designer

TextTextText GenerationText Generation

Built and maintained a specialized GPT system using prompt engineering, conversational AI design, structured output formatting, metadata tagging, and creative content generation optimized for commercial digital art workflows.

2025 - Present

Education

G

Glassboro State College

No Degree—Coursework Completed, Business Studies

No Degree—Coursework Completed
1978 - 1979
M

Martin Luther King High School

High School Diploma, General Education

High School Diploma
1975 - 1978

Work History

N

NexRep

Customer Service Representative

Remote
2025 - 2026
W

Williams-Sonoma

Customer Service Representative

Remote
2021 - 2021