Ahmed A.

Key Skills

Software

No software listed

Top Subject Matter

Computer Science & Information Technology: Backed by your formal educational background in Bac Informatique

tech studies. EdTech & Educational Platforms: Drawing from your direct experience working with local academic platforms

digital training materials. Content Moderation & Sentiment Analysis: Supported by your hands-on background managing online communities

Top Data Types

Text

Document

Image

Top Task Types

Computer Programming/Coding

Data Collection

Prompt + Response Writing (SFT)

Transcription

Red Teaming

Text Summarization

Freelancer Overview

27 131 431 AHMED ABIDI [email protected] Manouba , Tunis SUMMARY With experience combining customer service, content management, and community management, I have developed expertise in customer relations, sales, and digital engagement. At Elios Academy, I handled customer support, subscription management, and converted prospects into subscribers through a persuasive and satisfaction-driven approach. Later, as a Content & Community Manager, I designed and optimized digital strategies to enhance brand visibility, effectively engaging audiences through impactful content and targeted interactions. EDUCATION PROFESSIONAL EXPERIENCE Bac Informatique Service Client Bac informatique (2020) Elios academy. | 2022 Responding to questions from students and parents regarding training offers and subscriptions. Licence en Tic et Télécommunication Assisting students in resolving technical or administrative issues Université Arabe des Sciences, related to the platform. 3ème année Presenting subscription offers and persuading prospects to subscribe to a plan suited to their needs. TECHNICAL Content Manager SKILLS Favor Academy | 2024 Planning and executing content strategies to increase student Logging customer interactions and engagement. managing support tickets Managing social media posts to promote courses and enhance Pratiques de sécurité des réseaux platform visibility. Using multiple screens and software at Implementing campaigns to collect user feedback and improve once the student e

Labeling Experience

Education

Work History