Agata C.

Key Skills

Freelancer Overview

Chicago, United States • [email protected] • 7735101219 AGATA CHOJAN Clinical operations and training professional with hands-on experience supporting onboarding, workflow optimization, and clinician success in fast-paced healthcare environments. Skilled in building relationships with providers, identifying operational gaps, developing SOPs and learning resources, and supporting adoption of new systems to improve efficiency and client experience. Passionate about helping clinical teams succeed through structured onboarding, clear communication, and practical problem-solving. EMPLOYMENT HISTORY MEDICAL PRACTICE CONSULTANT Mar 2026 – Present Astra Culture Chicago Conducted clinic workflow assessments and documented bottlenecks, reducing patient cycle inefficiencies. Developed SOPs for front-desk and billing that aligned with payer requirements and reduced claim denials. Created a clinic onboarding checklist for new hires that standardized role expectations and tools access. Prepared monthly operational reports for practice leadership highlighting staffing gaps and clinic capacity trends. Managing multiple client projects for feedback, timeliness and smooth flow OPERATIONS & TRAINING SPECIALIST (PROMOTION) Dec 2023 – Mar 2026 Balanced Flow Wellness Chicago Led onboarding and training for new clinical staff, from pre-boarding to independent, client-facing care; decreased training timeline by 30%. Created, maintained, and audited all SOPs and learning resources to ensure accurac

Education

Work History