Hire this AI Trainer
Sign in or create an account to invite AI Trainers to your job.
Key Skills
Software
No software listed
Top Subject Matter
No subject matter listed
Top Data Types
No data types listed
Top Task Types
No task types listed
Freelancer Overview
Francis Mavi Aeryelle L. Marcale CONTACT Phone: +63 966 970 0220 Address: Blk. 52 Lot 15 Phase 1C Luwalo Navotas City Email: [email protected] PROFESSIONAL Technical Support (OJT) EXPERIENCE Caloocan City Hall (September - December 2024) Assisted in providing IT support during my internship by troubleshooting technical issues and ensuring smooth day-to-day operations of systems and office equipment. Helped maintain and update hardware and software to improve overall workflow efficiency. Also contributed to data management tasks by organizing and accurately documenting important records. Customer Service Representative (Seasonal Account) Concentrix (October - December 2023) Delivered exceptional customer support by promptly addressing inquiries, resolving issues, and ensuring client satisfaction through clear and professional communication. Assisted customers via phone, email, and chat, providing personalized solutions based on individual needs. Maintained a customer-centric approach while efficiently managing concerns, contributing to a consistently positive service experience. EDUCATION AMA Computer College (2021-2025) Bachelor of Science in Information Technology Web Development Dean’s Lister AMA Computer College (2019-2021) Science, Technology, Engineering and Mathematics SKILLS Administrative Support & Organizational Skills Leadership & Team Collaboration Customer Service Excellence & Client Relations Creative Content Development Digital Marketing & Brand Expansion