Sales Support & Assistant Manager | KPI evaluation and quality control
Evaluated daily sales outputs against structured KPIs, practicing systematic performance assessment and quality benchmarking that parallels dataset quality checks. Designed onboarding curricula and facilitated knowledge sessions focused on objection handling and upselling, requiring clear instruction design and consistent evaluation. Maintained accurate sales records and produced periodic analytical reports while identifying performance shortfalls and flagging discrepancies early. • Benchmarked daily outputs against structured KPIs. • Created and delivered structured onboarding curricula based on complex guidelines. • Facilitated objection-handling/upselling knowledge sessions with consistent evaluation. • Flagged discrepancies and maintained high data accuracy through reporting.