Adeshina O.

Key Skills

Software

Label Studio

Top Subject Matter

Customer record management

Indexing Domain Expertise

and information verification (banking)

Top Data Types

Document

Text

Top Task Types

No task types listed

Freelancer Overview

Datamax Limited (Contracted to Guaranty Trust Bank) — Indexer. Brings 8+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Microsoft Excel & Word. Education includes Bachelor of Science, University of Lagos (2025) and Diploma in Accounting, Lagos State Polytechnic (2019). AI-training focus includes data types such as Document and labeling workflows including Entity (NER).

Labeling Experience

UBA Group — Customer Service Representative

Document

Reviewed customer information and resolved issues accurately by checking internal records and maintaining detailed digital documentation. Identified inconsistencies in customer requests and escalated issues appropriately within structured compliance workflows. Updated databases regularly and ensured confidentiality while handling sensitive information. • Reviewed customer information for accuracy • Maintained and updated digital records and databases • Detected inconsistencies and escalated issues • Followed compliance-focused quality and confidentiality requirements

2022 - Present

UBA Group — Bank Teller / Customer Service Representative

Document

Worked in customer service roles that required careful processing and verification of records using internal systems and spreadsheets. Balanced and reviewed transaction documentation while following operational and security procedures to minimize errors. Conducted documentation and reporting tasks with a quality and compliance focus. • Processed and verified financial transaction records • Balanced ledgers and reviewed transaction documentation • Performed compliance-oriented documentation and reporting • Used spreadsheets to manage and validate records

2020 - 2022

Datamax Limited (Contracted to Guaranty Trust Bank) — Indexer

Document

Served as an indexer by reviewing, sorting, and indexing customer records into structured digital systems with high accuracy. Performed verification to detect inconsistencies and corrected documentation errors while maintaining strict confidentiality and compliance. Completed repetitive quality-focused review tasks to ensure record correctness and completeness. • Reviewed and organized customer records for indexing • Verified data consistency and corrected errors • Ensured confidentiality and adherence to compliance standards • Processed large volumes efficiently while meeting quality targets

2019 - 2020

Education

Work History