Claims IT Product Manager / Business Analyst, Beazley (2023–Present)
Reviewed and validated bordereaux and claims information to improve accuracy, consistency, and automated processing outcomes for an insurance claims platform. Supported data mapping, validation, and quality assurance activities across delegated claims processing workflows, ensuring business rules and acceptance criteria were correctly reflected in system configuration. Produced detailed documentation and validation criteria for Agile delivery teams, and collaborated to identify inconsistencies and improve operational data quality. • Validated insurance bordereaux and claims datasets for automation readiness • Supported data mapping and QA across claims processing workflows • Developed business rules, workflows, and acceptance criteria for configuration • Documented user stories and validation guidance for Agile delivery