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Adeola A.

Adeola A.

Customer Service Representative — Moonwalker Connect Limited (MTN Nigeria)

Nigeria flagAbeokuta, Nigeria

Key Skills

Software

AppenAppen
SuperAnnotateSuperAnnotate

Top Subject Matter

Customer records and CRM data management
Inventory Domain Expertise
Sales Domain Expertise

Top Data Types

TextText
ImageImage
AudioAudio

Top Task Types

TranscriptionTranscription
Text GenerationText Generation
ClassificationClassification

Freelancer Overview

Customer Service Representative — Moonwalker Connect Limited (MTN Nigeria). Brings 9+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose and Google Workspace. Education includes Master of Science, Federal University of Agriculture, Abeokuta (2023) and Bachelor of Arts, University of Ilorin. AI-training focus includes data types such as Text and labeling workflows including Data Collection.

Labeling Experience

Membership Relations Officer — ABEOCCIMA

Don't discloseTextTextData CollectionData Collection

Maintains and updates membership databases by processing and verifying membership applications before database entry. Prepares monthly reports, correspondence, and meeting minutes derived from stored membership records. Manages confidential records and digital filing systems while supporting management with membership analytics. • Membership application verification and processing • Membership database updates and maintenance • Monthly reporting and correspondence preparation • Confidential digital filing and analytics support

2025 - Present

Managing Director — Quindee Foods / Quindee Stores

TextTextData CollectionData Collection

Maintained inventory, customer, and sales databases through consistent record keeping and document management. Compiled weekly and monthly operational reports to ensure accurate reporting from stored data. Coordinated ongoing database updates to support business operations and analytics. • Database maintenance across inventory/customer/sales domains • Report generation (weekly/monthly) from stored records • Document management and accurate record keeping • Operational data handling for decision support

2022 - Present

Customer Service Representative — Moonwalker Connect Limited (MTN Nigeria)

Don't discloseTextTextData CollectionData Collection

Entered and updated customer and identity/account records into CRM systems to support accurate customer data management. Verified information before database entry and ensured confidentiality for high-volume enquiries. Produced documented records of each interaction to maintain data quality and retrievability. • Data validation and verification prior to entry • CRM-based record updating and maintenance • Confidential data handling • High-volume enquiry documentation

2018 - 2022

Education

F

Federal University of Agriculture, Abeokuta

Master of Science, Peace and Strategic Studies

Master of Science
2023
U

University of Ilorin

Bachelor of Arts, English Language and Literature

Bachelor of Arts
Not specified

Work History

A

ABEOCCIMA

Membership Relations Officer

Abeokuta
2025 - Present
Q

Quindee Foods / Quindee Stores

Managing Director

Abeokuta
2022 - Present