IT Operations & Data Management — Regina Residential Resource Center (Regina, SK)
Provided operational support that included data validation and integrity checks across systems to maintain consistency and accuracy. Wrote and optimized SQL queries for reporting, troubleshooting, and operational insights. Documented workflows and knowledge base materials to support reliable data-driven operational processes. • Data validation and integrity checks across systems • SQL query writing and optimization for troubleshooting/reporting • Active Directory and Microsoft 365 administration supporting user access controls • Incident monitoring and documentation of operational workflows