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A
Adebola M.

Adebola M.

Technical Support Analyst

United Kingdom flagGlasgow, United Kingdom

Key Skills

Software

No software listed

Top Subject Matter

Information Technology (IT) Support & Infrastructure
Finance - Risk Analysis & Fraud Detection
AI Training Data / Data Operations (Transferable Expertise)

Top Data Types

DocumentDocument
ImageImage

Top Task Types

Question AnsweringQuestion Answering
Text SummarizationText Summarization
Text GenerationText Generation
Fine-tuningFine-tuning
Data CollectionData Collection

Freelancer Overview

I am an experienced IT Support and Microsoft 365 professional with strong analytical, troubleshooting, and data management skills gained from supporting enterprise systems and large-scale technical operations. My experience includes analysing system performance, managing cloud environments, resolving complex technical issues, generating reports, and maintaining data accuracy and security across multiple organisations. With certifications in Microsoft technologies, ITIL, and Scrum, alongside a Master’s degree in Business Information Technology, I bring strong attention to detail, problem-solving abilities, and the capacity to work efficiently with structured data and evolving technologies. These transferable skills make me well-suited for AI training data and data labeling roles that require accuracy, consistency, and quality assurance. Education includes Master of Science, Edinburgh Napier University and Bachelor of Technology, Federal University of Technology, Akure.

Education

F

Federal University of Technology, Akure

Bachelor of Technology, Computer Science

Bachelor of Technology
Not specified
E

Edinburgh Napier University

Master of Science, Business Information Technology

Master of Science
Not specified

Work History

S

Specsavers

Technical Support Analyst

Glasgow
2023 - Present
M

Moridom Digital Agency

IT Support Analyst

Lagos
2020 - 2023