Adebayo S.

Key Skills

Software

OneForma

Top Subject Matter

Legal Services & Contract Review

Regulatory Compliance & Risk Analysis

Legal Research & Document Analysis

Top Data Types

Image

Text

Document

Top Task Types

Object Detection

Text Generation

Text Summarization

Freelancer Overview

Customer Success Executive. Brings 11+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Postgraduate, National Open University (2021) and Higher National Diploma, Lagos State Polytechnic (2014). AI-training focus includes data types such as Image.

Labeling Experience

Customer Success Executive

Image

Work as a Customer Success Executive delivering customer service to support retention and product usability. Manage onboarding for new and existing customers and provide first-level support on a 24/7 basis. Support lead generation and product improvement by running social media campaigns and collecting customer feedback for the product team. • Deliver quality service standards to ensure satisfaction and retention. • Provide prompt first-level support with continuous customer feedback. • Create product awareness through social media campaigns to convert leads. • Gather and escalate recurring issues to the product team to aid improvements.

2022 - 2023

Education

Work History