AI Data Analyst / Rater — TELUS International (Nov 2022 – Feb 2026)
Performed structured annotation, relevance scoring, and quality evaluation for search results, conversational AI outputs, and web content. Applied detailed rating guidelines to assess accuracy, helpfulness, and contextual relevance while supporting comparative model assessments. Conducted factual verification and side-by-side response rankings to improve LLM behavior and reduce hallucinations. • Relevance scoring and quality verification across diverse task types • Comparative response evaluations and model output rankings • Factual verification to detect inaccuracies and unsupported claims • Maintained high accuracy and throughput for large-scale ML systems