Achmad Rizky Akbar M.

Key Skills

Software

Data Annotation Tech

Telus

Top Subject Matter

Customer Service

Operational

Translation

Top Data Types

Text

Image

Top Task Types

Text Generation

Question Answering

Text Summarization

Transcription

Freelancer Overview

Customer Support and Operations professional with experience managing client services and security operations in a 24/7 environment. Experienced in supervising support teams, coordinating emergency responses, dispatching field personnel, and maintaining operational workflows. Proven ability to support operations for 100+ clients and 140+ security personnel while maintaining service quality and customer satisfaction.

Education

Work History