Abubakar M.

Key Skills

Software

Mindrift

Mercor

Micro1

Top Subject Matter

Financial operations data quality and compliance

Industrial systems troubleshooting and documentation

Cybersecurity education and awareness

Top Data Types

Text

Document

Video

Top Task Types

Data Collection

Question Answering

Text Summarization

Transcription

Freelancer Overview

Operations & Systems Support (Transaction Officer) — Access Bank Plc, Kaduna. Brings 12+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other, N, and A. Education includes Master of Science, Nigerian Defence Academy (2026) and Postgraduate Diploma in Cyber Security, Nigerian Defence Academy (2022). AI-training focus includes data types such as Text and labeling workflows including Data Collection and Question Answering.

Labeling Experience

Cybersecurity Awareness Volunteer — Cyber Security Education Initiative (CySed)

TextQuestion Answering

Delivered cybersecurity awareness training to improve cyber hygiene and fraud prevention among students and public-sector participants. Used instructional content and interactive guidance to address common security questions and scenarios. Functioned as an educator focused on improving user understanding through structured explanation. • Presented cybersecurity best practices and anti-fraud guidance. • Facilitated Q&A and addressed participant concerns. • Reinforced training takeaways through practical examples. • Supported learning outcomes through ongoing volunteer engagement.

2023 - 2024

Operations & Systems Support (Transaction Officer) — Access Bank Plc, Kaduna

OtherTextData Collection

Managed high-volume transaction and customer-operation workflows while providing IT systems support to ensure service continuity. Leveraged CRM and Oracle Flexcube to support accurate service delivery aligned with compliance and internal controls. Performed operational QA activities to reduce service risks and maintain regulatory adherence. • Coordinated daily transaction processing and exception handling. • Supported CRM/Oracle Flexcube data management for accurate records. • Ensured data integrity against regulatory standards and internal controls. • Maintained audit-ready operational documentation and risk processes.

2021 - 2024

Technician Assistant (Internship) — NOCACO Cable Company

OtherTextData Collection

Assisted with maintenance and fault troubleshooting across production systems and communication infrastructure in an industrial setting. Supported reliability activities that required careful observation, logging, and verification of system behavior. While not an explicit AI-labeling role, the work involved structured documentation practices relevant to data collection and annotation workflows. • Helped troubleshoot faults across communication networks and CCTV systems. • Supported electrical installation and maintenance of production infrastructure. • Recorded findings from inspections and technical checks for reliable operation. • Assisted with basic systems reliability and operational support tasks.

2015 - 2015

Education

Work History