Chat Moderator (TechCrush International)
Reviewed and corrected written communication on online class and discussion platforms to ensure clarity, grammar accuracy, and a professional tone. Monitored conversations and ensured messages followed community guidelines and communication standards while flagging language errors. Simplified complex information into easy-to-understand written explanations for students and participants. • Quality-reviewed user messages for spelling, punctuation, and tone consistency • Performed real-time written moderation and support responses to inquiries and complaints • Prepared polished announcements, feedback, reminders, and class notices for large audiences • Coordinated with tutors and support teams to maintain smooth communication during sessions