Senior Backend Engineer, Mono — AI-driven WhatsApp payment assistant backend implementation
Led backend implementation of an AI-driven WhatsApp payment assistant, where conversational intent had to be parsed from user messages. Integrated LLM-based intent parsing into payment workflows, supporting reliable downstream processing of finance-related requests. Coordinated with AI and frontend teams to translate conversational flows into robust backend APIs for the assistant.•Built LLM-based intent parsing integration tied to WhatsApp user messages.•Designed secure and idempotent payment workflows for conversational triggers.•Implemented webhook-driven and queue-based processing pipelines to ensure reliability, retries, and consistency.•Improved observability (structured logging, metrics, alerting) to reduce payment-related failures.