Abdumalik I.

Key Skills

Software

Other

Top Subject Matter

AI/ML training data for NLP and computer vision

model evaluation and RLHF feedback

IT support knowledge base documentation supporting AI/data pipeline contexts indirectly

Top Data Types

Text

Image

Top Task Types

Text Generation

Object Detection

Question Answering

Transcription

Freelancer Overview

Freelance AI Trainer & Data Annotator | Independent / Remote Platforms. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other and Zendesk. Education includes Secondary School Certificate, Kilifi County and Google IT Support Professional Certificate, Coursera. AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

IT Support Assistant (Freelance) | Remote Clients

Text

Provided Level 1 and Level 2 remote technical support that included documenting issues and resolutions in ticketing systems. Diagnosed hardware, software, and network connectivity problems for clients across time zones. Supported client troubleshooting workflows using standard IT management practices to ensure reliable service delivery. • Created and maintained documentation of technical issues and resolutions in ticketing systems. • Performed remote troubleshooting for hardware, software, and connectivity issues. • Assisted with software installation, VPN configuration, and remote desktop setup. • Managed user accounts, permissions, and password resets for client access support.

2023 - Present

Freelance AI Trainer & Data Annotator | Independent / Remote Platforms

OtherText

Performed high-quality data labeling and annotation for NLP, computer vision, and ML training datasets across multiple platforms. Evaluated and reviewed AI-generated outputs for accuracy, relevance, and adherence to model guidelines. Provided detailed feedback on model responses to support RLHF pipelines and improve training quality. • Labeled dataset items for NLP and general ML training tasks. • Reviewed model outputs against rubric-based criteria for quality and compliance. • Supplied feedback to support RLHF (Reinforcement Learning from Human Feedback). • Maintained task logs and quality metrics to achieve top-tier accuracy ratings.

2022 - Present

Education

Work History