IT Support Intern
You served as an IT support intern providing day-to-day technical assistance to staff and students. You supported basic troubleshooting and helped maintain computer and network systems in the learning environment. You gained practical experience applying standard hardware and software knowledge, networking fundamentals, and cybersecurity awareness. • Assisted with user support and basic troubleshooting for computers and peripherals • Helped with installation, configuration, and maintenance of standard IT systems • Supported network administration tasks and basic security practices • Used internet and email tools for prompt data transfer and management