UX Research Intern at Charisol (Remote) — March 2025 to February 2026
Performed behavioral session recording analysis and extracted usability insights from user interaction data for a product study. Identified friction points and engagement issues by reviewing recorded sessions across multiple devices and user types. Synthesized observed patterns into actionable guidance for UX improvements and engagement optimization. • Analyzed rage clicks, dead clicks, drop-off patterns, and loading/UI inconsistencies • Documented UX findings into structured reports • Provided research feedback and usability improvement suggestions • Focused recommendations on responsiveness, interaction clarity, onboarding, notifications, and gameplay experience