Abdelhakim E.

Key Skills

Software

Other

Top Subject Matter

AI automation for customer messaging (chatbots, voice agents, CRM integrations)

Online community moderation for Solana & NFT (support/QA)

Social media Content Manager

Top Data Types

Text

Top Task Types

Function Calling

Classification

Freelancer Overview

AI Operations & Automation Specialist with 4+ years of experience in workflow automation, AI systems, content operations, and remote team management. Experienced in building scalable automations using N8N, Make.com, AI chatbots, CRM integrations, and AI agent workflows to improve efficiency and reduce manual processes. Strong background in managing complex digital workflows, coordinating international teams, and executing high-quality operations in fast-paced AI environments. At Blackbox AI, managed and guided Moroccan creators to increase regional visibility and support AI-focused growth initiatives. At Raloxa AI, developed automation systems for clients and helped implement AI-powered workflows across business operations. Skilled in AI tools integration, process optimization, prompt engineering, research workflows, and quality assurance, with experience in AI evaluation, function calling, rating systems, and text-based AI training operations.

Labeling Experience

Content Manager — Blackbox AI (Aug 2025 - Dec 2025)

OtherTextClassification

Managed and coordinated a regional content program to promote an AI product, supporting localized awareness and user discovery. Acted as the main representative and regional manager for Morocco, coordinating campaigns to improve visibility. Although not labeled as data annotation, the work involved structured content operations and user-facing messaging for AI tool adoption. • Led and managed Moroccan creators to increase local awareness of Blackbox AI. • Coordinated regional campaigns to increase visibility and search activity. • Positioned Blackbox AI as a widely recognized AI tool in Morocco. • Represented the company in Morocco and oversaw regional coordination activities.

2025 - 2025

AI Automation Specialist — Raloxa AI (Dec 2024 - Jun 2025)

TextFunction Calling

Worked as an AI Automation Specialist building chatbot and voice-agent systems to automate business messaging workflows. Supported the deployment of AI-driven interactions by integrating with CRM tools and designing end-to-end automation processes. Focused on reliable, 24/7 operation of automated agents to reduce manual administrative workload. • Automated message generation for business users via AI chatbots and voice agents. • Connected AI messaging workflows with CRM tools for streamlined operations. • Designed systems intended to run continuously without additional staff. • Quantified impact by saving clients 20+ hours per week.

2024 - 2025

Community Moderator and Manager — Cardboard Citizens (May 2022 - Aug 2023)

OtherText

Served as a community moderator and manager for a Solana and NFT community, providing support and maintaining quality of user interactions. Handled user questions and ensured the community stayed active by hosting AMA sessions and sharing updates. Performed ongoing moderation to filter and respond to community content needs. • Moderated discussions and supported community users with answers and guidance. • Hosted AMA sessions and communicated updates to maintain engagement. • Managed community activity and responsiveness during ongoing operations. • Helped keep the space active through consistent engagement practices.

2022 - 2023

Education

Work History