Content Moderator / Associate at Wipro Philippines, Inc. (content moderation and enforcement decisions).
Reviewed and assessed user-generated content for compliance with community standards and platform terms of service. Applied policy enforcement decisions such as removing or flagging content and issuing warnings or account restrictions based on reported violations. Maintained strict quality and accuracy expectations while processing items to meet KPI and AHT targets.• Evaluated content for prohibited material and determined whether it should be flagged or removed.• Investigated reported violations and recommended appropriate enforcement actions.• Ensured adherence to review quality metrics and operational guidelines.• Met or exceeded KPIs and AHT targets with consistently high accuracy.