> ## Documentation Index
> Fetch the complete documentation index at: https://opentrain.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete your account

> How to delete your OpenTrain AI account from your in-app account settings.

You can delete your OpenTrain AI account from your account settings. OpenTrain AI signs you out immediately, and the rest of the cleanup runs automatically a short time later.

## Before you delete your account

Account deletion is permanent. If any of the situations below apply to you, contact OpenTrain AI support before continuing — these cases need a person to look at them:

* You have a pending payout, an unsettled invoice, a refund, or a billing question.
* You are part of an active job, contract, offer, or open application that is not yet resolved.
* You cannot sign in to your account.

To reach support, message OpenTrain AI from the chat widget on [opentrain.ai](https://www.opentrain.ai) or [app.opentrain.ai](https://app.opentrain.ai) before continuing.

## Delete your account

<Steps>
  <Step title="Open your account settings">
    Sign in at [app.opentrain.ai](https://app.opentrain.ai) and open your account settings.
  </Step>

  <Step title="Choose Delete account">
    In your account settings, find and click **Delete account**.

    <img src="https://mintcdn.com/opentrainai/6InXTA1vbAW5SdKq/images/screenshots/account-deletion/delete-account-section-desktop.png?fit=max&auto=format&n=6InXTA1vbAW5SdKq&q=85&s=364238341870008d9cce4f91bca4f179" alt="Screenshot of OpenTrain AI account settings showing the Delete Account section with a red Delete account button." width="1280" height="800" data-path="images/screenshots/account-deletion/delete-account-section-desktop.png" />
  </Step>

  <Step title="Confirm by typing DELETE">
    Type `DELETE` in the confirmation field, exactly as shown, and submit the form.

    <img src="https://mintcdn.com/opentrainai/6InXTA1vbAW5SdKq/images/screenshots/account-deletion/delete-account-confirm-modal-desktop.png?fit=max&auto=format&n=6InXTA1vbAW5SdKq&q=85&s=01924173c976ef80dea4fb6bd2b4b384" alt="Screenshot of the OpenTrain AI Delete Account confirmation dialog with a DELETE confirmation field and a disabled Delete my account button." width="1280" height="800" data-path="images/screenshots/account-deletion/delete-account-confirm-modal-desktop.png" />
  </Step>

  <Step title="You are signed out">
    OpenTrain AI signs you out immediately and shows a confirmation that your account deletion is scheduled.
  </Step>
</Steps>

## What happens after you confirm

* **Right away:** you are signed out, your account is closed, and your profile is no longer visible on the platform.
* **About one hour later:** OpenTrain AI completes the rest of your account cleanup automatically.

You can close the browser tab once the in-product confirmation appears. The cleanup runs on its own.

## Need more help?

If the **Delete account** option does not appear, or you cannot finish the deletion flow, contact OpenTrain AI support from the chat widget on [opentrain.ai](https://www.opentrain.ai) or [app.opentrain.ai](https://app.opentrain.ai) and a person will help.